24/7 SRE Coverage
Error budgets, SLOs, and an on-call rotation of senior engineers who know your system — not a ticket queue.
Platforms that stay boring, in the best way.
24/7 monitoring, SRE practices, performance tuning, and disciplined release management — so your platform is something you rely on, not something you firefight.
What we deliver
Managed Services capabilities
Observability
Metrics, traces, and logs unified into dashboards that answer questions before they become incidents.
Release Management
Progressive delivery, automated rollback, and a release cadence the business can plan around.
Cost Governance
Continuous right-sizing, commitment planning, and monthly FinOps reviews that keep spend aligned to value.
How we deliver
Our approach, step by step
1
Onboard & baseline
Runbooks, dashboards, and access — plus a baseline of reliability and cost.
2
Set SLOs
Agree what "healthy" means with error budgets that balance velocity and stability.
3
Operate & improve
24/7 coverage with blameless post-incident reviews that permanently remove failure classes.
4
Optimize quarterly
Capacity, cost, and performance reviews so the platform improves instead of decaying.
Proof, not promises
Outcomes clients measure
Uptime
Across managed production platforms, backed by SLOs and error budgets.
Saved annually
Via FinOps tagging and automated right-sizing on one engagement.
To acknowledge
Senior engineers on-call, with rehearsed playbooks — not a tiered ticket queue.
Managed services from DAAPSCOT means we sleep at night. 24/7 SRE coverage took our platform from firefighting to genuinely boring — in the best possible way.
Good to know
Common questions
Do you manage platforms you did not build?
Yes. Onboarding includes an assessment and stabilization phase — we document, instrument, and de-risk the estate before taking the pager.
What is your incident response commitment?
Sev-1 incidents are acknowledged in minutes, 24/7, by an engineer who knows your system. Every incident gets a blameless review with permanent fixes tracked to done.
Can our team stay involved?
We prefer it. Shared runbooks, joint reviews, and gradual handover options mean you keep as much operational ownership as you want.
Talk to our Managed Services team
Book a no-cost discovery session — architecture options, risks, and a practical path to measurable outcomes.
Start the conversation